Tickets will NOT be shipped in the mail. Your name will be on a check-in list at the starting location with museum personnel.
You will receive a confirmation email with the starting location of the tour within 24 business hours.
If you do not receive an email within this time frame, check your SPAM folder.
Refund requests must be made at least 24 hours in advance of a ticketed event for a full refund.
Any refund requests made within 24 hours of an event or after the event date has occurred will not be possible.